What is Corevia Tech?
Corevia Tech is an online store operated by THOMPSON NEURAFUSION SYSTEMS LLC, offering products through our online shopping platform in the United States.
Where do you ship?
We currently provide shipping services to customers within the United States.
How long does order processing take?
Orders are generally processed within 1–3 Business Days after successful payment confirmation.
Orders placed on weekends or applicable holidays may begin processing on the next available business day.
How long does shipping take?
Our estimated standard delivery timeframe is:
7–14 Business Days
Delivery times are estimates and may vary depending on carrier operations, weather, seasonal demand, transportation conditions, and destination.
Will I receive tracking information?
Yes. Once your order has been shipped, available tracking information will be sent to the email address associated with your purchase.
Can I change my shipping address after ordering?
Please contact us as soon as possible at:
We will attempt to assist with address changes before the order is shipped. Once an order has been dispatched, changes may no longer be possible.
What is your return period?
Eligible products may generally be returned within 30 days of delivery.
Products should be returned in their original condition and with applicable original packaging, components, and accessories.
Do I pay for return shipping?
For eligible approved returns, Corevia Tech does not charge customers for return shipping.
Please contact customer support before sending an item back so we can provide the applicable return instructions.
How long does a refund take?
After an approved return is received and inspected, refunds are generally issued within 5–10 Business Days to the original payment method.
Your bank or payment provider may require additional time to post the refund.
What if I receive a damaged or incorrect item?
Please contact us within 7 days of delivery and provide your order number, photos of the product, and photos of the shipping packaging where applicable.
We will review the issue and provide an appropriate resolution.
What payment methods do you accept?
Available payment methods are displayed during checkout. Payments are processed securely through Shopify-supported payment providers and authorized payment services.
Is my payment information secure?
Payment transactions are handled through secure payment providers. THOMPSON NEURAFUSION SYSTEMS LLC does not intentionally store complete payment card information on its own systems.
How can I contact customer support?
Email us at:
Our typical response time is 24–48 Business Hours, Monday through Friday.
Do prices include shipping?
Any applicable shipping fees will be clearly displayed during checkout before you complete your purchase.
Can I cancel my order?
Contact us as soon as possible after placing an order. We will attempt to cancel the order before shipment when possible. Once an order has been dispatched, cancellation may no longer be available and the applicable return policy may apply.